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Resources
IT-enabled ServicesNew call centre tool for IATA (December 23, 2005)
ITES union urges staff safety measures (December 18, 2005)
e-encyclopaedia on traditional knowledge getting ready (December 06, 2005)
IMImobile bags 3 global orders; sets up overseas centres (December 03, 2005)
InfoUSA plans to expand operations (November 26, 2005)
Accenture ties up with XLRI for HR training (November 24, 2005)
Conditions in call centres (November 04, 2005)
Spheris acquires Healthscribe (October 07, 2005)
`FBT will hit IT, ITeS, pharma, FMCG sectors' (September 15, 2005)
`Management of database getting commoditised' (August 13, 2005)
Gurukul Online solution (June 15, 2005)
Jet Airways to set up global call centre in Mumbai (June 12, 2005)
Matrimony.com, Akshaya tie up (May 27, 2005)
Rly call centre to come up in Thiruvananthapuram (April 27, 2005)
Ocwen targets mid-sized cos with call centre solution (April 18, 2005)
Of cryptography & call centres (April 18, 2005)
TRAI slashes global leased line circuit rates by 70 pc — Bandwidth prices set to fall; BPOs, (March 12, 2005)
Philippines co buys KG group's medical transcription biz (March 05, 2005)
In top form (February 26, 2005)
HCL Tech acquires call centre in Ireland (February 25, 2005)
School for ITES studies in Thiruvananthapuram (February 07, 2005)
Allsec Tech plans IPO to raise Rs 60 cr (February 04, 2005)
Diploma in med transcription (January 13, 2005)
AGCO to source components from India through TAFE (January 07, 2005)
Canara Bank's `kisan kiosk' at Neyyatinkara branch (October 25, 2005)
This call centre helps clear AP farmers' doubts (August 29, 2005)
Allsec net doubles (October 21, 2005)
Allsec Q4 net at Rs 3.81 cr (May 19, 2005)
No missing the bus (October 31, 2005)
Blowing business into India (October 03, 2005)
Taking to the stage (May 16, 2005)
Gartner sees IT services segment growing 19.8% (July 05, 2005)
Level Up Network introduces multi-player games (December 26, 2005)
Anil Kumar, First Indian's COO (December 24, 2005)
Anil Kumar, First Indian's COO (December 24, 2005)
B-schools urged to focus on soft skills (December 23, 2005)
New transcriptions venture in Thiruvananthapuram (December 08, 2005)
Maditssia calls for large industries in southern districts (November 16, 2005)
Goa announces incentives for IT sector (November 15, 2005)
Affinity Express plans to expand Indian subsidiary (November 10, 2005)
SPG Media to expand Hyderabad centre (October 31, 2005)
A call centre with a difference at Bangalore (October 29, 2005)
Flextronics plans to relocate back office operations to Chennai (October 07, 2005)
Dell in talks with Defence Ministry (October 05, 2005)
Countrywide plans ITES operations in Hyderabad (September 30, 2005)
`Voices' seeks to be heard (September 23, 2005)
Is the concept of independent director too tough to achieve in practice? (September 19, 2005)
More TN sops for ITES sector (September 09, 2005)
IT, ITeS exports to grow by 35%, says Nasscom (September 06, 2005)
Call for innovative ways to tackle attrition issue in ITES sector (September 04, 2005)
TVS-E launches multi-lingual call centre in Bangalore (September 01, 2005)
`Clinical trials, analytics to fuel demand for business intelligence' (August 31, 2005)
Vasavi Prosoft to expand operations (August 31, 2005)
Eleven consortia in race for Railways' call centre services (August 21, 2005)
Eleven consortia in race for Railways' call centre services (August 21, 2005)
Hinduja TMT's call centre in Chennai (August 11, 2005)
Over 100 call centres exit biz in last three years: Nasscom (August 06, 2005)
UBS plans to set up centre in Hyderabad (July 19, 2005)
MPS Tech eyes publishers with content delivery platform (July 16, 2005)
BT to invest $48 m in Asia (June 28, 2005)
ITES exports surge 41 pc: ESC (June 27, 2005)
ITES exports surge 41 pc: ESC (June 27, 2005)
NICE tool for contact centres — Voice analysis to capture shades of emotions (June 07, 2005)
Microland opens centre for UK co (June 04, 2005)
Nasscom ITES meet to focus on global leadership (May 30, 2005)
Informatics eyes global info market (May 09, 2005)
India still has edge in ITES: Experts (April 23, 2005)
A far-sighted approach (April 22, 2005)
ITES-BPO sector to grow to $12 billion by 2006: ICRA (April 13, 2005)
Customer First to offer services to Apollo Group (March 22, 2005)
BSNL hunts for pvt firms to set up, manage call centres (March 09, 2005)
Raritan bullish on data centre market (March 07, 2005)
Descon Soft to expand call centre seats in Kolkata (March 07, 2005)
ATSA opens chapter in Bangalore (February 28, 2005)
Stanchart service centre sees more Scope (February 22, 2005)
`Welfare measures for call centre workers better in India' (February 17, 2005)
SkyQuest begins Indian operations (February 11, 2005)
Environment Ministry clears GE's Jaipur call centre proposal (January 14, 2005)
External IT service providers — Customer as a strategic partner (September 23, 2005)
Taking a call on emotional labour (September 19, 2005)
The ever-growing impact of IT (August 16, 2005)
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