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Additional bench for consumer redressal commission opened

Our Bureau

New Delhi , Sept. 24

THE Union Minister of Consumer Affairs, Food and Public Distribution, Mr Sharad Yadav, inaugurated an Additional Bench of National Consumer Disputes Redressal Commission (NCDRC), the apex body of consumer forum, here on Wednesday. Under the Consumer Protection Act a three-tier quasi-judicial machinery has been created to provide speedy, simple and inexpensive redressal to consumer disputes comprising a National Commission, 35 State Commissions and 571 districts forums.

Inaugurating the additional Bench of NCDRC, Mr Yadav said consumer awareness has picked up momentum considerably since the enactment of Consumer Protection Act in 1986 as evident from the ever-increasing number of cases being filed in the consumer courts. Out of a total of 20,83,222 cases filed in these quasi-judicial bodies up to June this year, 17,37,349 cases have been disposed of registering 83.44 per cent of disposal.

The Additional Bench has been created to speed up disposal of cases within the stipulated period of 90 to 150 days, which is yet to be achieved due to infrastructural shortcomings. Under the amended Consumer Protection Act which came into effect from March 15, 2003 the jurisdiction of all the agencies have been enhanced and more powers given to deal with consumer grievances and the implementation of their orders effectively.

Speaking on the occasion Justice D.P. Wadhawa, President, NCDRC said that circuit Benches would be constituted in states such as West Bengal, Maharashtra, Tamil Nadu etc. for speedy disposal of cases and a compendium of important judgements be brought out for the benefit of the Bar. More Benches of Consumer Courts would be required for the disposal of all the cases filed in the courts within the stipulated period, he pointed out.

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