Business Daily from THE HINDU group of publications Friday, Sep 08, 2006 |
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Info-Tech - Economic Offences `$176-b loss due to telecom fraud' Our Bureau
Bangalore , Sept. 7 Telecom fraud has resulted in losses of $176 billion for operators this year. The average revenue leakage across global telecom operators has increased to 12.1 per cent of turnover ($176 billion), compared to 11.6 per cent in 2005, reads the `Operator Attitudes to Revenue Assurance 2006' report, conducted by telecom firm Subex Azure and analyst firm Analysys. Fraud was reported as the single largest area of revenue leakage, almost 2.9 per cent of the turnover. Other reasons for revenue loss were poor credit management, incorrect service usage data and interconnect/partner payment errors.
Bid to plug leakage
Operators are now trying to reduce revenue leakage at the product planning stage in an effort to fully recoup future revenues, added the report. "From this year's research it is clear that operators are more concerned about all sources of revenue leakage. It is apparent that revenue assurance has become much more of a board-level issue," said Mr Danny Dicks, Principal Analyst at Analysys. "There are signs that operators are starting to be much more pro-active with regards to implementing revenue-assurance measures," said Mr Subash Menon, Founder-Chairman, Managing Director & CEO, Subex Azure Ltd.
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