The Hindu Business Line : Online service for small savings launched

E-INITIATIVE: The Finance Minister, Mr P. Chidambaram, launching a Web site on National Saving Institute `nsiindia.gov.in' at North Block in the Capital on Tuesday. — Ramesh Sharma

New Delhi , May 30

The Finance Minister, Mr P. Chidambaram, on Tuesday launched a Web site of the National Savings Institute (NSI) for dissemination of information and online redress of complaints related to various small savings schemes offered by the central government.

The Web site would facilitate citizens' interface with the government in the area of small savings on an e-governance platform. The Web site is http://nsiindia.gov.in.

It can be accessed for information on various small savings schemes offered by the Government; extension agency system for deposit mobilisation under these schemes; and services provided by NSI and its regional offices.

The Web site also offers downloads for commonly used forms for depositors.

NSI is a subordinate office of the Finance Ministry engaged in mobilisation of small savings deposits and providing inputs to the government for policy interventions.

Gross collections during 2005-06 are estimated at Rs 1.96 lakh crore, representing a growth of 14 per cent over the previous year.

An official release said that a major feature of the Web site is the single window mechanism for online management of queries and complaints. Users from any location can post a query or complaint on the Web site and track its status using a unique auto-generated code number. The NSI's regional office concerned will ensure settlement of the query and/or the complaint through suitable interface with the state government, post offices or bank, as the case may be, and respond through electronic mail or post as indicated by the user.

Offline queries and complaints received by the NSI and its regional offices can also be transferred to the online system for tracking and monitoring by the institute.

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