The Hindu Business Line : Monday, September 19, 2005

TRAI rejects move to issue directive on access charge
THE Telecom Regulatory Authority of India (TRAI) has rejected the Union Government's move to issue a policy directive on the Access Deficit Charge, saying that it would have a "definite" effect on the regulator's independence. TRAI has told the ... More

`Walky' services — BSNL asks circle heads to recover ADC dues from Tata Teleservices
BHARAT Sanchar Nigam Ltd has directed its circle heads to immediately recover all dues from Tata Teleservices for offering `Walky' services, allegedly, without paying the access deficit charge (ADC) from November 2004 onwards. BSNL has also ... More

INSIGHT

Fencing out trouble
Play by the book, but don't expect to be always lucky. That's why Indian BPO players are sparing no effort to protect information security, such as a `clean desk' policy, rigorous employee background checks, and educating staff on the need for safe ty steps. More

Doing IT differently
What makes a mid-sized company such as MindTree tick in an environment where biggies are set to grow bigger? eWorld looks for the answers. More

Taking a call on emotional labour
THE FIRST conclave of call centre unions are on in Mumbai. Problems facing the call-centre workers such as `abusive client calls', `nerve-wracking time schedules and increasing targets' are among the issues in spotlight ... More

EDUCATION

`Digital library, e-learning must complement each other'
LIBRARIANS in digital libraries could become key players in propagating e-learning. Inducting them as teaching members and course content developers and even as technical trouble shooters, can help in evolving a long-term vision for setting up a ... More

SOFTWARE

HCL Tech to push deeper into capital markets space
HCL Technologies Ltd proposes to take the inorganic route to add new capabilities to its Capital Markets Services (CMS) group, the investment banking and technology operations (ITBO) division or the erstwhile joint venture DSL Software. HCL, ... More

Cybernet unit in pact with IBM India
MANAGEINFRA, the IT Infrastructure services division of San Jose-based Cybernet Software Systems (CSS), has struck a partnership with IBM India, whereby it will provide services on Lotus Notes/Domino platform to large companies in India. A ... More

INTERNET

Monitoring Net traffic
Monitoring traffic on the information highway is a ticklish exercise that involves issues of privacy and freedom. More

SECURITY

As IT security concerns rise, so do UTM devices
UNIFIED Threat Management (UTM) appliances are becoming popular among users beset with security concerns. UTM, which entails the integration of security solutions on one platform, deals with all kinds of threats. According to International ... More

EVENTS

Little Flower team wins TCS quiz
THE TCS IT Wiz, an inter-school information technology quiz programme for schools conducted by the Tata Consultancy Services (TCS) here on Sunday, received good response with over a 1,000 students participating in it. The event was sponsored by ... More

Looking Back

IT-ENABLED SERVICES

Is the concept of independent director too tough to achieve in practice?
STORY so far: An emergency arises in the form of my neighbour waking me up in the wee hours. Her son, Chari, who has just returned from his call centre work, has become unconscious. At the hospital, even as the doctor attends to the ... More

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