The Hindu Business Line : Bharti, IBM join hands to offer managed services

Mr Badri Agarwal (left), President, Infotel Business Group, Bharti Tele-Ventures, and Mr Shanker Annaswamy, MD, IBM Global Services India, at a press conference in the Capital on Thursday. - - Kamal Narang

New Delhi , Sept 8

BHARTI Tele-Ventures Ltd and IBM Global India on Thursday announced the launch of managed services under their `Joint Go-To-Market' programme that the companies signed a year back.

The two companies will jointly develop and market telecom and IT solution to the enterprise market in India. The initial offering portfolio will include managed hosting services and business resiliency and continuity services.

Announcing the agreement, Mr Badri Agarwal, President, Infotel Business Group, Bharti Tele-Ventures Ltd, said: "The agreement, a continuation of the business transformation pact signed last year, will bring together two of the leaders in the Indian telecom and IT industries to provide world-class solutions and services that build upon the inherent strengths of both the companies. We are confident that our partnership will go a long way in developing and maturing the Indian market by providing an integrated player approach."

Mr Shanker Annaswamy, Managing Director, IBM Global Services India Pvt. Ltd said, "This joint go-to-market agreement with Bharti Tele-Ventures Ltd will bring further value to our clients and help them on their journey to become on demand businesses by providing a range of services that are scalable, flexible, and responsive."

Under the agreement, IBM will make available to clients, IBM India's Level III+ command centre services (including remote monitoring of servers, security operations and network operations), data centre services (including server hosting, server management and storage management), and IT help desk services. Bharti will provide end-to-end connectivity and cater to all telecom and communication requirements of clients. The marketing of the integrated solutions and services will be front-ended by Bharti.

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