![]() Financial Daily from THE HINDU group of publications Monday, April 18, 2005 |
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INFO-TECH SOFTWARE Ocwen targets mid-sized cos with call centre solution `A contact centre in the US of 150-200 agents can expect to save over $225 per agent per month. For a 150-seat centre in India, the savings could be Rs 1.82 crore annually on operational costs alone'. More SECURITY Common man's data in compromised state JOHN Perry Barlow said, "Relying on the government to protect your privacy is like asking a peeping tom to install your window blinds." But that may need revision, because it's not only the government but also the big companies and banks that are ... More ISPS TRAI orders VSNL to give bandwidth to all ISPs Objections to 'outside routers' on security ground overruled THE Telecom Regulatory Authority of India (TRAI) has ordered Videsh Sanchar Nigam Ltd (VSNL) to release international bandwidth to all Internet Services Providers in a non-discriminatory manner. The regulator has asked the Tata-managed company to ... More EVENTS ECONOMIC OFFENCES Wake-up call in order eWorld takes a look at the deeper message underlying the recent incident of reported fraud at the BPO arm of an Indian player. More
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Looking back Apr. 10-Apr. 16 Chinese PM wants closer IT ties Nasscom offers help to set up counterpart there New ADC to drive up mobile roaming costs Infosys to hire 12,600, spend Rs 1,100 cr on expansion, new tech Raised eyebrows over Infosys reason for guidance |
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