Financial Daily from THE HINDU group of publications
Friday, Jun 11, 2004
Financial Daily from THE HINDU group of publications Friday, Jun 11, 2004 |
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Info-Tech
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Security Nasscom sees security as USP Our Bureau
Bangalore , June 10 THE National Association of Software and Services Companies (Nasscom) is encouraging Indian IT and ITES companies to adopt the best practices in information and data security to prevent any `incident' and any move by the anti-outsourcing lobby in the West to scuttle offshoring work to India on that score. Mr Kiran Karnik told presspersons on the concluding day of the Nasscom ITES/BPO Strategy Summit, 2004, that even as cost and quality considerations become vital factors in the outsourcing game, Indian industry must differentiate itself by identifying and dealing with customer concerns, adding that security was at the top of such a list. The move is part of Nasscom's Trusted Sourcing initiative to retain India as the preferred offshoring destination. According to a joint survey by Nasscom and eValueserve, Indian IT and ITES companies have adopted best practices in data security, protection and confidentiality, comparable to global companies. Companies comply with both contractual and regulatory requirements in their efforts to meet client comfort-levels, according to the Nasscom report. The Nasscom report further highlights that companies sign service-level agreements, which have very strict confidentiality and service clauses built into them at the network and data level. Such SLAs also cover all relevant laws that companies want their offshore providers to comply with and actions can be taken in case of breaches. The trade body also plans to work with the Indian Government in tightening loopholes in legislation and in getting Indian laws closer in complexion with legislation in the US and Europe, for instance. Mr Karnik said Nasscom had undertaken a gap analysis with reference to such legislation. According to Nasscom, Indian companies are in many cases ahead of their Western counterparts in their information security management, although some smaller companies still need to catch up. Nasscom is recommending that companies hire certified security professionals to take care of security issues and leverage their knowledge and expertise. "Companies can share best practices among themselves as well as with industry bodies, educate their employees and partners on the practices and enforce the internal control procedures," Mr Karnik said, adding that spending on security should be planned and not happen ad hoc.
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