The Hindu Business Line : Steps to cut NPAs

MANGALORE: The Chairman and CEO of Karnataka Bank Ltd, Mr Ananthakrishna, has said that thorough knowledge of customers helps banks to assess their needs. This will go a long way in enhancing customer satisfaction and in curbing NPA menace in the banking industry.

Addressing the regional heads at the `Regional Review Conference' here on Wednesday, he said that regional heads should bridge the knowledge gap to reinforce their belief in customers.

According to a bank release here, the meeting reviewed the performance of eight regions for the quarter ended March 31.

More Stories on : Non-Performing Assets | Private Banks | Karnataka

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