The Hindu Business Line : Tuesday, April 22, 2003

Contact centre turf getting tougher: Survey
Many countries including Canada, Australia/New Zealand, Mexico/Latin America, Singapore, China, the Netherlands, the Philippines, Korea and the Caribbean were also vying hard to get business from the North American and European companies, said the st udy. More

TELECOMMUNICATIONS

Reliance Info decides to reduce agents — `Performance disappointing'
THE much-talked about Dhirubhai Ambani Entrepreneurship scheme, the `feet-on-the-street' retailing scheme of Reliance Infocomm, is being phased down. The number of Dhirubhai Ambani Entrepreneurs (DAEs), who have paid around Rs 10,000 each to ... More

Reliance Info says BSNL adopting `delaying tactics'
RELIANCE Infocomm Ltd, the telecom arm of the Reliance group, which has been facing hiccups in its limited mobility services, has complained to the Telecom Regulatory Authority of India (TRAI) that Bharat Sanchar Nigam Ltd (BSNL) is creating ... More

STOCKS

HFCL's GDRs converted into shares in six months
THE entire Global Depository Receipts (GDRs) of Himachal Futuristic Communication Ltd (HFCL) have been converted into local shares within six months. The GDRs, accounted for 38.76 per cent of the company's paid-up capital at the end September ... More

SOFTWARE

JP Mobile ties up with Software Spectrum
JP Mobile, enterprise mobility software solutions provider, has announced that Software Spectrum has joined its reseller programme for the `SureWave' enterprise server. Through JP Mobile reseller programme, Software Spectrum can now provide its ... More

Ramco partners with US co
CHENNAI: Ramco Systems has partnered with the US-based etalk Corporation, a provider of Performance Impact Solutions, to offer the latter's contact centre quality management and eLearning tools to customers in India, Malaysia and ... More

Cisco to showcase latest products
CISCO Systems, an Internet networking solutions provider, will host a technology conference and exhibition called Enterprise 2003 in Hyderabad on April 24 to showcase the latest technology initiatives. The keynote address will be on `Cisco ... More

Satyam Computer results on April 24

HUMAN RESOURCES

Survey on compensation packages
THIRUVANANTHAPURAM: Human resources consultancy Mercer Human Resources Consulting has announced the launch of a competitive compensation information survey targeted at organisations in the hi-tech industry in India. The objective of ... More

SECURITY

Now, a school for good hacking
IF the Federal Bureau of Investigation (FBI) in the US reached out to this teenager for help after the 9/11 terrorist attack on the World Trade Centre and sought his expertise to decrypt some of the encrypted mails that were exchanged over the ... More

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