The Hindu Business Line : Commercial Bank of Ceylon hires Indian consultant

COMMERCIAL Bank of Ceylon (CBC), an 81-year-old Lankan outfit, recently hired The Redwood Edge, a Pune-based consultancy, to run programmes for both its executives and client organisations.

CBC is among Sri Lanka's frontline banks, said Mr Prakash Rohera, Director of The Redwood Edge.

The first session hosted by it involved people from various organisations, including some of the bank's own customers.

The second, appropriately billed `synergy of heart and mind', was for CBC's staffers. A special sales workshop of sorts, it focussed on three critical elements — the heart, the mind and the ability to strike inter-personal relationships — all of which should be present in a manager.

For the consultant, the CBC mandate was a first, followed as it was by a short presentation last year at a management school in Sri Lanka. "This time, the experience was different, especially because one had to talk to a motley group with a slightly higher average age,'' Mr Rohera, who often addresses youngish executives from banking and hospitality sectors in India, said. It may be mentioned here that The Redwood Edge has in January this year completed six years as a training-cum-consultancy organisation. HDFC Bank and the Taj group of hotels are its clients.

It is now expected that the bank will further outsource consultancy and this probably figures among the first few initiatives in that direction.

Sri Lankan culture, corporate and otherwise, is quite similar to India's. Besides cricket, the two countries apparently have a lot more in common, Mr Rohera pointed out.

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