Banking and Finance
Banking on the customer
`RELATIONSHIP MANAGEMENT' is the name of the game in the banking industry today and customers never had it so good before. In a savings-driven economy like ours, banks have finally come of age and the emphasis is now on making the customer feel that he i s the king.

Notching up credit points
IF you were visiting a bank in India after a gap of let's say, 10 years, a sea change welcomes you. Starting from the light hum of the air-conditioner, the computers that have sprouted all over the tables which were once filled to the brim with ledgers, and not to forget the smiling staff who can now give you all the information you need at the tap of a button, it is definitely a new world.

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